Ireland's premier union for the postal, telecommunications, tech and call centre sectors.
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The CWU believes that you have the right to influence improvements in your working conditions and to have a say when there are changes planned. Your union is your voice in the workplace.
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CWU Circulars
Keep up-to-date with what is taking place in your union, details of CWU benefits, training courses and events, as well as specific updates for An Post and eir.
Publications
GSE 03-25 Customer Operations, Retail Sales Consultants, Channel Sales
As you are aware, the minimum wage will increase in January. While base pay and variable pay in eir remain above minimum wage benchmarks, the union has been in negotiations with the company to further improve conditions for our members in Customer Operations, Retail, and Sales Channels. We are pleased to confirm that the company … Continued
GSG 22-25 Closure of Head Office for Christmas 2025
I wish to advise you that Head Office will be closed from 1:00 p.m. on Tuesday, 23rd December 2025 and will re-open at 9:00 a.m. on Friday, 2nd January 2026. On behalf of all the Officers and Staff may we take this opportunity of wishing you a Happy Christmas and a peaceful New … Continued
GSG 21-25 Superannuation Schemes eir / An Post
The An Post Group of Unions (CWU, Fórsa, AHCPS) and An Post concluded an agreement in September for a total pension increase of 7%. An Post immediately, sought approval from the Department in October 2025 to pay the agreed increase. In respect of eir pensioners, approval to pay the agreed increase of 2.1% effective from … Continued
GSP 14-25 Term Time 2026
An Post attempted arbitrary changes to the Term Time arrangements for 2025 on the basis they contended that they were no longer fit for purpose, were not cost neutral and negatively impacted customer service standards. The Union Group did not accept this, as the difficulties are more attributable to failings on managements part in … Continued