As the communications union in Ireland, the CWU has members working in all aspects of communication – from technicians to I.T. and from couriers to computer programmers.
The information technology industry is evolving rapidly and is revolutionising the way we work. Because of the flexibility of new technology some workers have found that their hours and even their place of work have become more flexible. Shift work and working from home have become more common. While there are clear benefits to these options for some, this arrangement brings its own challenges.
The CWU understands that those working in office environments face particular challenges quite different from those employed on the road and employees in a contact centre will have requirements different to the needs of a worker in data processing. With vast experience assisting workers in these industries, the CWU is familiar with the challenges facing workers and has a proven track record in representing members’ interests.